One Wi-Fi service,
run end to end.
WELCOME puts fast Wi-Fi where there was none: on ships at sea, on islands, and in communities beyond fiber. ELCOME installs and operates everything. Guests just join and go.
Get online in seconds. Join the Wi-Fi, pick a pass, pay or redeem a code. No app to install, no account setup, no waiting.
Pay as you go. Prepaid packs, passes, and monthly plans in local currency. No contracts, no bills, no credit checks.
Nothing for hosts to run. ELCOME installs and operates the network end to end. The site provides power, a clear view of the sky, and permission.
Fair sharing, always. Every device is metered at the site gateway, so one link serves everyone aboard or in town and the pass you bought stays usable at peak.
Tuned for satellite. Built for LEO links, so video calls, streaming, and everyday apps hold up where other networks give up.
Online in seconds, not steps.
Join the network
The portal opens on its own. Prices are the first thing a guest sees.
Choose a pass
Browse without signing in. Local currency, clear totals.
Pay or redeem
Major cards, mobile wallets, or a prepaid access code.
Online
Seconds after payment. Usage and renewal live in a personal dashboard.
In service since September 2024.
Hundreds of vessels and sites.
Every one installed and operated by ELCOME.
Thousands of people online every day.
Crew, passengers, and residents buying their own passes.
Plans from a few dollars.
Small packs to monthly plans, in local currency.
Where WELCOME works.
WELCOME Maritime
Fast internet, far from shore.
Wi-Fi for crew, charter guests, and passengers at sea, delivered as a service. The flagship edition of WELCOME.
Explore MaritimeWELCOME Community
Fast internet, close to home.
Prepaid Wi-Fi for towns, islands, and settlements beyond fiber. Packs priced for every budget, sold in local currency.
Explore CommunityFor mobile operators: WELCOME Offload, carrier Wi-Fi offload at sea and beyond the grid. In development.
Your plan, in your pocket.
The portal gets you online in seconds. The app, arriving soon, makes coming back automatic: it remembers you, keeps your plan and payment ready, and connects you the moment you are back in range of any WELCOME site.
See what is left. Data remaining, days remaining, and renewal at a glance, so nothing runs out mid call.
Top up in a tap. Your payment method is saved and your plans are one tap away.
Reconnect without thinking. Sign in once and connect on every WELCOME site, at sea or close to home.
Pay the way you already pay.
Prices show in local currency with the total before you pay, and there is a way to buy for everyone: a card, the wallet on the phone, or a prepaid code bought with cash.
Cards and mobile wallets
Major cards and mobile wallets, with the full total shown before anything is charged. No account to create first.
Local favourites
UPI and GCash where guests already use them, so paying takes nothing new to sign up for.
Prepaid access codes
Redeem a code from the crew office or a local shop. Cash works, and no card is needed at all.
Buy the shape that fits: data packs to use until gone, time passes for a set period, monthly plans that renew a daily allowance, and a per-day speed upgrade on top of any of them.
Guests pay in seconds.
We run everything else.
WELCOME is ELCOME's own connectivity service. We install the equipment, bring the satellite capacity, and sell directly to the people using it. Nothing to install on the phone, nothing for the site to operate.
Guests
Phone, laptop, tablet. Join the Wi-Fi and the storefront opens.
WELCOME gateway, on site
Sells access, meters every device, holds quotas and speed tiers, keeps every session fair on the shared link.
WELCOME cloud
Plans, payments, network health, analytics. Operated by ELCOME.
Runs over Starlink today. Constellation-agnostic by design.
Every site, one screen.
Every WELCOME gateway reports into one operations center, run by ELCOME. Sites are priced, monitored, and updated remotely, and an engineer comes aboard when hardware needs hands.
- Site health at a glance, watched around the clock
- Catalog control per site: plans, prices, currencies
- Codes at scale: generate, distribute, track redemption
- Remote care: telemetry, diagnostics, over-the-air updates
- Host and partner branding available site by site
Answers before you ask.
What is WELCOME?
WELCOME is ELCOME's prepaid Wi-Fi service for vessels and communities, delivered over Starlink. ELCOME installs the equipment, brings the satellite capacity, and operates the network. Guests join the Wi-Fi, buy a pass, and go.
How fast is WELCOME Wi-Fi?
Up to 400 Mbps at the site, tuned for low-earth-orbit satellite links so video calls, streaming, and everyday apps hold up. Every device is metered at the site gateway, so one link serves everyone and the pass you bought stays usable at peak.
Do I need an app or an account to get online?
No. Join the Wi-Fi and the portal opens on its own. Browse prices without signing in, pay or redeem a code, and you are online seconds later. A WELCOME app is arriving that remembers your plan and reconnects you automatically.
How do I pay for a WELCOME pass?
Major cards and mobile wallets, plus UPI and GCash where guests already use them. Prices show in local currency with the full total before anything is charged. If you would rather pay cash, redeem a prepaid access code from the crew office or a local shop.
What does a host have to run?
Nothing. WELCOME arrives owned and operated end to end: ELCOME installs the equipment, brings the capacity, monitors and updates the gateway remotely, and sells directly to the people using it. The host provides the site, power, and a clear view of the sky.
Which satellite network does WELCOME run on?
Starlink today, and constellation-agnostic by design.
Get online at a WELCOME site.
WELCOME is sold where it works. Join the network aboard a vessel or in town and the storefront opens, prices first. No account, no app, nothing to install.