Electronics and Communications Engineers.
ELCOME is Electronics and Communications Engineers. ELCOME owns and operates WELCOME, a prepaid Wi-Fi service for vessels and communities, delivered over Starlink.
ELCOME has 31 offices in 20 countries, 200+ engineers, and 50+ years connecting ships and remote sites. WELCOME is the guest Wi-Fi on that network: prepaid, on the phones people already carry.
A field force, not a call center.
Global Support
With 31 offices in 20 countries and 200+ engineers, we support WELCOME sites wherever a vessel sails or a community sits.
Unified Portal
ELCOME manages Starlink, OneWeb, and backup links from a single pane of glass with our custom portal.
Enterprise Grade
Enterprise grade means ISO-certified integration, optional SLAs, private networking (PNI), and firewall management.
Starlink terminals under ELCOME's management.
We own it. We run it.
WELCOME is ELCOME's prepaid Wi-Fi. Operators host sites and may resell access codes. They do not buy, install, or fund the platform. ELCOME installs the equipment, brings the satellite capacity, and operates the network.
Guests buy a pass. Join the Wi-Fi on a vessel or at a community site, pick a pack, and go. Nothing to install on the phone.
Hosts provide the site. Power, a clear view of the sky, and permission. ELCOME fits the equipment and operates it from shore.
Engineers stay with it. Every WELCOME gateway reports into one operations center. When hardware needs hands, an ELCOME engineer meets the site.
See Maritime, Community, or the platform. Need a person? Support is the chat path to ELCOME engineers.
Answers before you ask.
What is ELCOME?
ELCOME is Electronics and Communications Engineers. ELCOME owns and operates WELCOME, a prepaid Wi-Fi service for vessels and communities, delivered over Starlink.
How large is ELCOME?
ELCOME has 31 offices in 20 countries, 200+ engineers, and 50+ years connecting ships and remote sites.
What does Global Support, Unified Portal, and Enterprise Grade mean?
With 31 offices in 20 countries and 200+ engineers, we support WELCOME sites wherever a vessel sails or a community sits. ELCOME manages Starlink, OneWeb, and backup links from a single pane of glass with our custom portal. Enterprise grade means ISO-certified integration, optional SLAs, private networking (PNI), and firewall management.
Do operators buy or install WELCOME?
Operators host sites and may resell access codes. They do not buy, install, or fund the platform. ELCOME installs the equipment, brings the satellite capacity, and operates the network.
What does the map show?
Locations of Starlink terminals under ELCOME's management.
Talk to the people who run it.
ELCOME engineers monitor every WELCOME site. Chat from Support when you need a person.